HELPDESK
Roby helpdesk module streamlines helpdesk supports for occupants and facility team to submit and manage the requests. It also learns from historical QAs and auto-reply repetitive questions.
Key Benefits
Occupants - submit request directly through corporate chat platform
Roby allows occupants to submit the ticket via their corporate chat platform (Microsoft Teams and Slack).
Facility team - manage the tickets without leaving Microsoft Teams or Slack
There is no new software required. Directly manage the tickets on the chat platforms.
Auto-reply the repetitive questions
Roby learns from historical QAs and automatically responds to repetitive questions for reducing the number of tickets.
How it works
Roby 101: Getting Started In Teams - YouTube
Roby 101: Getting Started In Teams
Roby38 subscribers
Add Roby to Microsoft Teams
Roby for slack (2020) - YouTube
Roby38 subscribers
Add Roby to Slack
Use cases
For a building with 800 users:
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Hours Saved/mo.
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$ Dollars Cost savings/mo.
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Auto-reply /mo.
Pay as you go
Our pricing model makes it easy for you to plan your budget and never pay something you are not using!
Get started
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